FAQ's

FAQs


Frequently

Asked Question


  • What is your return policy?

    -NO exchange or refund unless the item is faulty or not the same one you've ordered, then you can return or exchange the product for up to 14 days from the date that your items were delivered to you. 


    -To be eligible for a return or exchange, your item (s) must be unused and in the same condition that you received it. It must also be in the original packaging.


    -Your order will be automatically canceled if the courier tried to reach you for more than 3 times and there's

    no answer.

  • Why are your prices cheaper than other retailers?

    Our prices are cheaper because our aim is to provide all girls with the best quality with affordable prices

  • What is the jewelry material?

    All our pieces are either stainless steel or 18k gold plated, so they don’t tarnish or change color and can stay with you for a lifetime.

  • What’s the jewelry instructions?

    -Avoid spraying perfume, hairspray on the gemstones or pearls as it jeopardizes the integrity of the material.


    -Keep your jewlery in a clean storage box to a keep away from extreme temperatures and humidity.


    -Remove jewellery when showering or bathing.

    This is particularly important when on the beach, in the sea and in chlorinated water.

  • Do you offer gift cards?

    Cooming Soon.

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